We are here to assist you with any questions regarding the Culique Infrared Facial Mask & Scalp Therapy System, scientific frequency parameters, protocol guidance, or order and delivery inquiries. Our clinical skincare specialists are dedicated to helping you achieve maximum therapeutic results.
Direct Customer Helpline
206-708-6408
Available Monday – Friday, 9:00 AM – 6:00 PM EST
Clinical Skincare Support Email
[email protected]
Direct specialist replies guaranteed within 24 business hours
Culique Store USA
1712 Pioneer Avenue, Cheyenne, WY 82001, USA
US Distribution & Regional Logistics Center
Culique Labs (Europe)
Internationales Handelszentrum, Berlin Friedrichstrasse 95, Germany
European Research & Technical Development Facility
100% Confidential Skincare Inquiry & Rapid Ticket Resolution
Shipping, Delivery & Returns Guarantee
Every Culique Infrared System is carefully inspected and packaged in medical-grade protective travel boxing.
USA Express Priority
All US orders ship via USPS Express Priority with full end-to-end tracking. Typical delivery time is 2–3 business days with signature confirmation.
Worldwide DHL Express
Free worldwide priority shipping dispatched via DHL Express international courier (4–5 business days). Customs documentation handled seamlessly.
90-Day Returns & Depots
Covered by our 90-Day Replacement Guarantee. Your order invoice includes directions to your nearest regional return depot in the US or Europe.